On the fist story, I think she should put up her screen. Perhaps, not a high one, but something that would gradually be taken down. Thanks for the updates.
I don't blame the VT lady one bit for the screen we once had cedar trees lining our property until '08 when a tornado took out the line and I miss them everyday. Now we have to look at the back of the neighbors house and listen to them its like we have lost all our privacy